In France, Apple currently faces a fine of up to $27m (or 25 million Euros) for slowing older iPhone performances without informing users. The tech giants had confirmed that the accusation is true but it is for their customers’ benefit.
Apple currently faces a major crisis in the hands of the ravaging coronavirus. Like many tech giants, Apple relies much on its partners in China for hardware. In the midst of this ongoing battle against biology, the law has also reached out a hand of reprimand as well.
France’s General Directorate for Competition Policy, Consumer Affairs and Fraud Control (DGCCRF) found Apple in the wrong. The watchdog accuses the tech firm of not informing users that their devices were getting slowed down.
This has led many to speculate about what was wrong with their iPhones. Also, it accused Apple that it intentionally slowed older smartphones’ performance to urge users to buy the latest versions.
Apple had denied the reason behind the action despite agreeing that the claims of slowing the devices down were true. It instead explained that the smartphone’s battery started to deteriorate after a while.
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Thus, allowing the same speed of performance as when it was purchased will damage the battery faster. Also, it can cause the phone to automatically shutdown by itself to protect hardware from sudden batter damage.
What it had done to checkmate the issue was to introduce a software that could match battery capacity and performance. This is why smartphones like iPhone 6, iPhone 6S and iPhone SE may be much slower than when it was newly acquired. This will also affect all new iPhones, as they age, they become slower.
This software was embedded when users upgraded to the iOS updates 10.2.1 and 11.2.
The DGCCRF takes issue with the fact that Apple had not let its customers know what the updates would do. According to a BBC report, the initial agreement was that the phone makers would display a notice to the effect for at least one month before carrying out these kinds of projects.
Apple later revealed that its representatives had settled the issue with the French authorities.
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