Nigeria Centre for Disease Control (NCDC) has responded to claims by 2Baba, which alleges that the agency frustrates travellers at the international airport.
In a series of tweets via the verified NCDC handle, the agency took responsibility for the portal’s malfunction.
See tweet below
On the 20th of April, a system failure by one of the partner organisations supporting the management of the COVID-19 travel portal led to an unforeseen downtime.
The technical failure was resolved following about 12 hours of downtime.
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— NCDC (@NCDCgov) April 22, 2021
We accept full responsibility for this event, which led to inconvenience for several travelers to Nigeria.
We have learnt from this occurrence & continue to restructure our systems to avoid future events like this and serve Nigerians better.
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— NCDC (@NCDCgov) April 22, 2021
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Our commitment remains to protect the health of Nigerians, by reducing the risk of spread of the virus. This is why the Nigerian International Travel Portal was introduced by @PTFCOVID19.
We’ll continue strengthening this process to make it seamless for travelers.
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— NCDC (@NCDCgov) April 22, 2021
Yesterday, a 2baba took to his Instagram story to share his plight as he and other Nigerians were stranded at an airport because of the portal malfunction.
According to him, there is a compulsory COVID-19 arrival test portal, which collects ₦50,000 per passenger, however, has failed to deliver a QR code.
The singer also stated that several calls made to the NCDC office yielded no result as no one answered the call.
2baba said in the video, “NCDC better wake up. You are causing serious hardship for people travelling. You will be at the airport, they tell you to pay or bring several things. What is this? What kind of wickedness is all this one?
We called their line, nobody picked up. What kind of evil is that? Just imagine Nigerians stranded at the airport because of some useless people. This is unacceptable. It is annoying. It is totally annoying. This is wickedness.”
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